HELP PLEASE HELP

Discussion in 'General Archive' started by ANNIHILATIONISPEACE, Dec 1, 2015.

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  1. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    so when i go into root rock cavern it crashes but i can go other places
     
  2. Anyki

    Anyki User

    Hello @ANNIHILATIONISPEACE and welcome to the forums.

    Please describe your problem in greater detail. What error message(s) do you see? Do you play from browser or client? Have you tried out some of the troubleshooting tips in our Technical FAQ?

    Cheers,
    Anyki
     
  3. MegaNuker

    MegaNuker Forum Ambassador

    Last edited: Dec 2, 2015
  4. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    like when i enter the screens white and my charecter is all stiffy then i get an error but i can play like other areas
     
  5. Anyki

    Anyki User

    What does the error message say? Do you have a screenshot?
     
  6. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    how do i add one
     
  7. Anyki

    Anyki User

    Please see this guide regarding how to take and post screenshots.
     
  8. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

  9. Anyki

    Anyki User

    Please try clearing your DSO Temp folder. You can find the instructions for doing so HERE.

    If you are playing from the client, you may need to try re-installing it.
     
  10. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    thx i hope this works

    --MERGED--

    nope it didn't work i even re installed it
     
    Last edited by moderator: Dec 4, 2015
  11. MegaNuker

    MegaNuker Forum Ambassador

    Ok here is your fix.

    Click start in vista win 7 and win 10 in the search type cmd hit enter.
    Windows 8 is one the app screen click on the search spy glass and type cmd and hit enter. Might be need do command box.


    Please exit from game before doing this.

    A black box will appear.
    Type CD %temp%
    hit enter
    Type ren DSOClient DSOClient.old
    Hit enter.
    The game will now preload all data back onto your hard drive.
     
  12. trakilaki

    trakilaki Living Forum Legend

    Do you play in browser or client?
     
  13. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    client on mac
     
  14. trakilaki

    trakilaki Living Forum Legend

    You see that is a whole new situation here :)

    Sorry I can't help I am not playing on mac . :(
     
  15. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    yeah it dont wok anymore on my pc so i have to use mac
     
  16. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    release158_10Nov 17 2015 18:10:06˙+aVFailed downloading a critical file (checksum mismatch)!
    Content=1564aea88465305b0542ce01c1f200e9
    Expected=86f09accf63a311c3c1ab790e82ef1aa
    HttpStatus=200
    File URL: http://drasaonline-481.level3.bpcdn..._toc.nz?__cv=86f09accf63a311c3c1ab790e82ef100
    A server update may be in progress or there may be a problem with your internet connection. Please try again in a few minutes.
    ------------START BACKTRACE CALLSTACK--------------------
    Obtained 20 stack frames.
    1 drasa_online_client 0x000000010a232617 _ZN5Linux7SysFunc5ErrorEPKc + 39
    2 drasa_online_client 0x000000010a232629 _ZN5Linux7SysFunc11ErrorSilentEPKc + 9
    3 drasa_online_client 0x00000001092ff304 _ZN2IO23DrasaIoExceptionHandler21LocalThreadHandleFailERKN4Core3PtrINS_11IoExceptionEEE + 1220
    4 drasa_online_client 0x000000010a25bb11 _ZN2IO18IoExceptionHandler13PushExceptionERKN4Core3PtrINS_11IoExceptionEEE + 81
    5 drasa_online_client 0x000000010a23c57a _ZN4Http12HttpNzStream4OpenEv + 522
    6 drasa_online_client 0x000000010a26253a _ZN2IO15IoTransformCore15OpenInputStreamERKN4Core3PtrINS_6StreamEEERb + 234
    7 drasa_online_client 0x000000010a2627cb _ZN2IO15IoTransformCore17DoTransformStreamERKN4Core3PtrINS_21VirtualFileSystemBaseEEERKNS2_INS_13IoTransformerEEERKNS2_INS_6StreamEEESE_ + 123
    8 drasa_online_client 0x000000010a25fe69 _ZNK2IO8IoServer14LoadStreamSyncERKNS_3URIE + 633
    9 drasa_online_client 0x000000010a242cd5 _ZN4Http23HttpNzVirtualFileSystem27LoadDirectoryTableOfContentERKN2IO3URIE + 1813
    10 drasa_online_client 0x000000010a241b57 _ZN4Http23HttpNzVirtualFileSystem14LookupFileInfoERKN2IO3URIERNS0_8FileInfoE + 1175
    11 drasa_online_client 0x000000010a241573 _ZNK4Http23HttpNzVirtualFileSystem23LookupVersionKeyFromURIERKN2IO3URIE + 419
    12 drasa_online_client 0x000000010a241df3 _ZN4Http23HttpNzVirtualFileSystem12CreateStreamERKN2IO3URIE + 195
    13 drasa_online_client 0x000000010a253fe0 _ZN2IO16IoChannelHandler12OnReadStreamERKN4Core3PtrINS_10ReadStreamEEE + 336
    14 drasa_online_client 0x000000010a253d90 _ZN2IO16IoChannelHandler13HandleMessageERKN4Core3PtrIN9Messaging7MessageEEE + 128
    15 drasa_online_client 0x000000010a28b30b _ZN9Messaging17HandlerThreadBase25ThreadHandleSingleMessageERKN4Core3PtrINS_7MessageEEE + 363
    16 drasa_online_client 0x000000010a28b15c _ZN9Messaging17HandlerThreadBase20ThreadHandleMessagesERKN4Util5ArrayIN4Core3PtrINS_7MessageEEEEE + 556
    17 drasa_online_client 0x000000010a287839 _ZN9Messaging21BlockingHandlerThread27ThreadHandlePendingMessagesEv + 137
    18 drasa_online_client 0x000000010a287a8e _ZN9Messaging21BlockingHandlerThread6DoWorkEv + 334
    19 drasa_online_client 0x000000010a2983ad _ZN5Linux11LinuxThread10ThreadProcEPv + 125
    ------------END BACKTRACE CALLSTACK--------------------

    --MERGED--

    thats what i get in my crashlog
     
    Last edited by moderator: Dec 6, 2015
  17. trakilaki

    trakilaki Living Forum Legend

    ANNIHILATIONISPEACE Why you can't run the game with your PC?
    I would recommend playing on PC instead of Mac.
    As far as I can see from that error you are getting ... it looks like connection issue to me. Either on your or the server's side.
    I was testing and tried to reproduce your error ... and I got very similar crash.
    All I did was unplugging the router's power cord.

    there are 2 things you should check:
    1. check your network equipment (router, modem, network card ...)
    2. you said in your previous post ... that you did cleaned the DSOClient folder:
    Did you just uninstalled and installed the game again or you manually deleted everything inside the folder?
    Because that guide that was provided to you by the moderator is for Windows and you are running the game in OS X ... the temp folder is not in the same location.
     
  18. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

    Idk it just dosent run on my pc and if it does it just stays on the log in screen
     
  19. MegaNuker

    MegaNuker Forum Ambassador

    Search your mac for the temp file _toc.nz and delete it. That should correct your problem.
     
  20. ANNIHILATIONISPEACE

    ANNIHILATIONISPEACE Forum Apprentice

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